Welcome to the store “MICHALOPOULOS PASTA!”
Business data:
NAME: MICHALOPOULOS NIKOLAOS PASTA WORKSHOP
ADDRESS: 80 EVANGELISTRIAS, AMALIADA
VAT NUMBER: 300164495
PHONE: 2622028527
TAX OFFICE: AMALIADA
REGISTRATION NUMBER:
This Privacy Policy governs the manner in which MICHALOPOULOS PASTA store collects, uses and maintains information collected from users (each, a “User”) of the website https://michalopoulospasta.gr (“Site”). This Privacy Policy also applies to the Website and all products and services offered by ‘MICHALOPOULOS PASTA’ store.
Personally Identifiable Information
We may collect personally identifiable information from users in a variety of ways, including, but not limited to, when users visit our site, when you register on our site, when you place an order, and in connection with other activities, services, features or resources available on our website. Name, email address, postal address, telephone number, credit card information may be requested from the user, as appropriate.
Users can, however, visit our website anonymously.
We will collect personally identifiable information from users only if they voluntarily submit such information to us. Users can always refuse to provide personally identifiable information, although this may prevent them from engaging in certain activities related to the website.
Registered users can request the MICHALOPOULOS PASTA store to send their details and anonymize them from the following page
Non-Personally Identifiable Information
We may collect non-personally identifiable information about users each time they interact with our website. Non-personally identifying information may include browser name, computer type and technical information about users connecting to our website, such as the operating system and Internet service providers used and other similar information.
Browser cookies
Our website may use “cookies” to enhance the user experience. The user’s browser places cookies on their hard drive for logging purposes and sometimes to track information about them. The user can choose to set his web browser to refuse cookies, or to notify him when cookies are sent. If you do this, please note that some parts of the Website may not function properly.
How we use the information collected
The store MICHALOPOULOS PASTA collects and uses users personal information for the following purposes:
• To improve customer service
Your information helps us respond more effectively to our customers’ service requests and support needs.
• To improve our Website
We are constantly trying to improve the features of our website based on the information and feedback we receive from you.
• To process transactions
We may use the information users provide about themselves, for an order only to provide these services. We do not share this information with third parties except to the extent necessary to provide the service.
• To send periodic emails
The email address provided by the User to process the order will only be used to send information and updates about the order. It may also be used to answer questions, and/or other requests or questions. If the user decides to subscribe to our mailing list, he will receive emails that may include company news, updates, information related to our products or services, etc. If at any time the user wishes to unsubscribe from receiving future e-mail messages, they will receive detailed unsubscribe instructions at the bottom of each message or can contact us through our website.
How we protect your information
We adopt appropriate data collection, storage and processing practices as well as security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our website.
Exchange of sensitive and private data between the website and users occurs using SSL secure communication where data is encrypted and protected with digital signatures.
Products
Product photos are representative of the items but may not be representative of variable product weight.
Return – Replacement of Products
If you wish to return any defective products, please follow the instructions below for our best service.
Defective Products
Any return and exchange of any defective products must be made within 15 days from the date of purchase, with the proof of purchase accompanying the product. The product can only be replaced if its packaging is presented (so that the product can be returned to the supplier) and only if the defect does not come from misuse by the consumer or violation of the product’s instructions for use.
For products with a factory warranty, we can let you know where to go for replacement or repair.
In all cases, the replacement or return is only carried out if you have contacted the Online Store on the same or the following day.
The products are returned within 14 calendar days of their delivery, at the customer’s expense. The products must be returned intact, in their packaging. If the returned products do not meet the above conditions, they will be returned to the customer at the recipient’s charge. The products for return, they must be accompanied by the corresponding purchase document. As long as the aforementioned conditions are met, a refund will be made to the customer within 14 working days from the time the company was informed of his withdrawal. Since the payment for the order was made with credit card, the company will proceed with all the prescribed actions in order to inform the bank in order to return the amount of money to the customer. In these cases, the time for crediting the amount is purely the responsibility of the competent bank.
Order cancellation
The order can be canceled in the following cases:
Before completing your order, during the online process you can go back and delete the product quantities from the shopping cart by pressing the “Remove” button.
Even if you have completed your online order but the product has not yet been shipped, you can cancel it by calling 2622028527 or through the email form on our website and after explaining the reason why you want to cancel your order, the partner us will inform you immediately about the options you have.
If your order has already been invoiced and you still want to cancel it, you must provide your order details by phone at 2622028527
Changes to this privacy policy
The store ‘MICHALOPOULOS PASTA’ has the discretion to renew this privacy policy at any time. When this is done, you can see the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy at regular intervals and to be informed of modifications.
Acceptance of these terms
By using this website (by continuing your navigation or scrolling the page after the corresponding message appears), you indicate that you accept this policy and the terms of use of the service. If you do not agree with this policy, please do not use our website. Your continued use of the website after this policy has been updated will be deemed your acceptance of those changes.
Contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with the site, please contact us at:
‘MICHALOPOULOS PASTA’ store
Eyaggelistrias 80, Tel.: , E-mail: info@michalopoulospasta.gr